We will not collect any personal data from you unless you specifically provide it and we will only use that information for the purposes to which you have consented. We do not ask you to provide any more information than is reasonably necessary to enable you to participate in an activity on our website and to improve the website.
We do not generally disclose your personal information to third parties. We may have to sometimes, in which case we will inform you of our intention to do so when we collect the information and you will have the opportunity to consent to that use or not.
The information that we collect and how we use it
Below are some examples of when we might request your information and how we will use it.
- Online Purchases
To be able to buy items from our online shop, you may wish to register an account with us. For this, we will request you to provide your name, email address, your billing and delivery address and bank details. If you choose to create an account we will also ask you to provide a username and password. We use a third-party payment service to facilitate purchases through our site so, by providing us with your information, you consent to us passing that information to our payment service provided for the purpose of completing your transactions.
- User Content
If you submit reviews, comments or other content to our site, we will ask you to provide an email address so that we can let people know who posts which comment and to enable us to deal with any inappropriate or offensive behaviour.
- Email and other contact details
You may wish to contact us from time to time by sending us letters or emails or by filling in contact forms on. We will only use this information to respond to your query or suggestion.
- What legal basis do we have for processing your personal data?
Data for customers that have placed orders through this website or registered an account, is held under legal basis of contract, as the sale constitutes a legal contract.If at any time you subscribe to be on a mailing list/newsletter your data is held under legal basis of consent. You have the right to withdraw this consent at any time which can be done by selecting an ‘unsubscribe’ option at the bottom of any newsletter or by emailing us.
- How do we secure personal data?
All data is held in password protected sources and is not shared with third parties except where the data is required to be shared to complete a request by you, eg the processing of credit/debit card data through this website processing a sale.
- How long do we keep your personal data for?
Credit card data collected via this website is only held only until the payment has been processed. Contact and account information is held indefinitely in order to respond to sales enquiries or service future orders. Accounts can be deleted at the request of any customer.
- Your rights in relation to personal data
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at firstname.lastname@example.org or write to us at our registered address. We reserve the right to charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it is repetitive. We also reserve the right to charge a reasonable fee to comply with requests for further copies of the same information. The fee will be based on the administrative cost of providing the information.You may ask us to correct or remove information you think is inaccurate. However, in some circumstances data subject rights may be limited, eg if fulfilling the data subject request may expose personal data about another person, or if we are asked to delete data which we are required to keep by law.If you feel that your personal data has been misused you have the right to lodge a complaint with a supervisory authority – in the UK this is the Information Commissioner’s Officer (www.ico.org.uk) and in the Republic of Ireland this is the Data Protection Commissioner (www.dataprotection.ie).
- Online Purchases